I purchased a 26 ltrs Microwave oven from the vivek showroom end Oct'07. I was told that someone would visit my place to give a live demonstration of the product.
I had left clear instructions that since i am a working woman, it would be better if the demo is conducted anytime on saturday or on weekdays after 7 pm. Everybody whole heartedly agreed to this.
However, till date no one has come home for demonstration. I have again complained twice and each time i was given a fresh complaint number and one service guy called me and i again repeated my instructions and again no one has turned up.
I want to dump the product back on them and get a refund.
My latest complaint id is S7CB0901162.
Geeta
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