Dear sirs
i had booked a solar water heater 200 LPD with M/s. Anu solar in bangalore by paying advance amount of Rs.1000.00, but the product requires additional features and the cost towards a syntex tank, MS stand and grill, plumbing items and labour charges etc, is to be borne by me in addition to the equipment cost which works out to be around Rs.40000-00, these things i came to know only after booking. as i was unable to incur such high expenditure, i told the supplier (anu solar) that i do not require the geyser and i am going to cancel the order and asked them to refund the advance amount. Now they are saying that they do not return the amount as per their terms of company. it has caused me agony as this is going to be a illegal accusasion. therefore i am complaining this matter to you.
contact person in anu solar is jagdish ph.no.09742668393
please help me in getting back my money as said above.
Yours faithfully
sreenivasa rao
9342937287
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