Order ID is: 1005052197 WITH BAGIT TODAY
I had booked above order on 12/4, by paying Rs, 24999/= by credit card with CLEAR understanding that the above amount will be converted into 12 EMI's of Rs 2083/= . I was informed that BAGIT TODAY will call me to complete formalities with the bank within 24 Hrs. After more than 24 Hrs had passed but I did not receive any call for doing needful.
When I contacted BAGIT TODAY customer service contact on 13th April I was informed that there is no sale scheme with EMI. If this is true then I have been cheated by their representative who sold this packege to me. If they cannot provide EMI through bank, then I requested them to cancel my order & return my payment of Rs 24999/= with interest.
On 16th April Inspite of BAGIT TODAY confirmation that the order stands cancelled & refund will be sent I was informed on 21/4 that the order has been despatched. Why was this done??
After 6 E- Mail messages finally the parcel was reverse picked up by Bag IT on 13/5.
BAG IT has acknowledged that the parcel was received by them on 21/5. With this confirmation BAG it Today should have refunded Rs 24999/= as has been requested by me through E Mails & phones at least 50 Times.
Till date I have not received the refund, only routine /standard E mails have been sent to me by BAGIT TODay.
IT CAN BE SEEN THAT MY MONEY RS 24000/= IS BEING FRAUDULENTLY USED BY BAGIT TODAY FOR LAST MORE THAN 3 MONTHS & YET INSPITE OF ASSURANCES, THERE IS NO SURETY OF REFUND. THIS IS VERY FRUSTRATING & ANNOYING & AMOUNTING TO CHEATING BY BAGIT TODAY.
I WANT BAGIT TODAY TO REFUND THE MONEY FORTHWITH WITHOUT ANY FURTHER DELAY.
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