I placed an order on futurebazaar.com using my creditcard but got no response for a week, when I asked them for the status, they suggested me to submit credit card copy but they never bothered to email or call me to submit and asked only when I called up them.
I called up again after submitting required documents to [email protected], the customer support said that unless it is forwarded to [email protected], they will not be able to help and have to wait until their so called verification team approves the transaction. It is 10 day since I placed the order and I am waiting for the order status to be changed from “Awaiting Customer Verification” to Processed or something. Interesting thing is that another order placed for the same item right after my order has been delivered. How come they guarantee 7 day delivery?
Point to highlight is if they really want to confirm genuineness of the transaction, they should have called up or email me and I would have supplied them with required information, but it never happened. I am chasing them on call and email as it is my money and order in question, really pathetic.
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