I had ordered for a Reebok watch on the bagittoday.com site, the charges of Rs 299 was promptly deducted from my credit card, however i ave not recieved delivery of the product. When i contacted the customer care, they mentioned that the delivery was returned, however this cannot be the case, as i was not intimated about this- no calls to my mobile number...
After repeatedly following up, they have agreed to refund the amount, however it has already been more than a month and the authorites have not refunded the money.
I repeatedly mailed them, but they stone walled with template answers.
Below is the ordere number and the membership no.
Billing id 997994361- refernce no: ITBC10308537
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