Never order from KOOVS since they use the DTDC Service and you're never going to get your goods delivered! They're the 2 worst Indian companies combined, with the complete wrong attitude towards their own services.
I ordered an item from KOOVS and NEVER RECEIVED it even though KOOVS charges delivery fees while most other online shops don't.
I have been calling/mailing around since last 2 days and still am not getting anywhere. Support only replies with 'Sorry for the inconvenience' but no details of what is happening.
I get shipments faster from USA than a shipment from within India!
I just lost my money and I advice everyone NOT TO ORDER FROM KOOVS nor to make a shipment with DTDC.
Search around on the Internet. I'm not the only one it seems!
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