I hold a joint savings account with Pitam Pura Branch of Axis Bank. The account number is 040010100045298.
On Mar 24, a deposit of Rs 10000 in cash was made from Rohini Sec 7 branch into the specified account. Also I issued a cheque for Rs 10000 towards premium of my insurance policy.
Howwver, due to the nedligence of the bank, the money was not credited into the account and the cheque was subsequently returned on Mar 26. When I came to know that the cheque has been returned, one of the joint
holder visited the branch on Mar 29. They said that the money is not deposited. On producing the counter slip, they credited my account with Rs 10000.
Additionally this is very surprising to note that the payment which they credited on Mar 29 was reflected as BY CASH, when the deposit was made on Mar 24.
Follow up with the bank in part of negligence has voided and they are not ready to compensate me for their negligence.
This is the worst kind of banking service which I have ever received.
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