Hi,
Around 3 month back I got a call from the Barclay credit cards department asking about the priority circle, in the confirmation call I asked the person again is there is any kind of charges then they said it's absolutely free of charge. They even told me that unless i used this i will not be charged. They said that they have been sending a document which i have to sign and send it back to the barclay bank... after that there is no written communication to me from barclay credit card till now.
All the communication was full of confusion and misselling.
In between I have done few shopping and paid the amount. Few days back I got a call from barclay bank ask for the outstanding balance, when I logged the complain they come with the some reason and said that the amount can't be undone.
After that when I talked to one of the customer care executive (022-40641000), he has given me 2 numbers (01243771600 & 02267695000) and asked me to call on one of these 2 numbers immediately to get this amount undo.
But when I tried 01243771600 then "This number is out of service" was coming and when ever i used to call on 02267695000, every time my call has been rejected from the other end.
I also tried to call on hyderabad Customer Care (040-40044081), but even holding the phone for more than 45 minutes, it's always said that "All the Customer care excecutive are busy, please hold the line", i tried for continuously 5 days... but failed to connect to Barclay Damm credit card department.
After few days again i got a call from barclay for the payment, i said about my problem for the last 5 days, then they said that we are sorry sir but now we can't do any thing and any cost you have to pay the amount. I feel like I have been trapped.
Form last few days I am continuous getting the Automated calls from barclay credit cards department regarding the payment. I am getting around 10 calls on daily basis and 5-10 msgs, (I don't know whether I bought my cell for barclay people use or for me only)... I logged a complaint about this also, they said they are sorry but they can't help it out... Even i am getting calls from few gurgaon number on which person on the other end never speak a single word. I am sure all these numbers belongs to CC of barclay.
Those numbers are (01246709100, 01246709200, 01246709300, 01246709400).
I alredy registered for Don't call registery even then I am getting the calls.
I don't know what should i supposed to do in this matter. But all I say to warn other people please don't go for this priority circle offer.
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