Deccan/Kingfisher Airlines
No Refund for cancellation of booked ticket

Dear Sir/Madam,

This is regarding the cancellation refund with Deccan which is now Kingfisher airlines and its being 90days till now I haven't got a refund for amount for 3, 575 Rs. Below is the complaint details:

1.Tickets booked for Kolkata to Chennai on 25th Aug through CC for 13th October.

Ticket PNR No: 8441669

Cancellation Ref No: 0900470017878

2.Cancellation Placed over a phone on 5th Oct (and call center agent confirmed that I am eligible to get refund of 3, 575 Rs within 14 business days)

However as of today its almost 3 months and still I didn't get my refund back on my HSBC credit card. I have made several attempts to find out why I did not get my refund till now through phone and email and no one even has courtesy to respond to my emails.

I am really sick and tired of running behind them as I can't leave my work and run around their offices.

So need some help in this case.

Thanks

Kaushik Mandal

Chennai

91.9962324674