DTDC
Cosignmnet neither delivered nor returned

Hi,

I choose DTDC courier company to courier some important documents from Bangalore to Jagdalpur (Chhattisgarh). On 27th March I gave them the documents and come back with a promise/commitment from DTDC that it'll be delivered in 72 hours. I checked online that my consignment is not delivered and its returned back to Bangalore DTDC office on 2nd April. The reason is they don't have service/branch in the destination location .i.e. Jagdalpur.

I have following questions/complaints for DTDC :-

1) When they don't have service to certain place then why they are accepting the documents and giving the false commitment?

2) And on 2nd April documents reached to there Bangalore office but they don't have courtesy to call me or deliver the documents to my mailing address which is mentioned in the envelop. It seems they are waiting for my call.

Only good thing about DTDC is that you can track your consignment online which let you know that your consignment is not delivered as committed please follow us for your consignment.

Request please take the appropriate action and delivered back my important documents. My consignment number is F06512446 and contact number is 918884112100

Thanks,

Satya Murty