DTDC courier service is ridiculous in Kazipet, Warangal Dist (A.P). I wrote an e-mail to DTDC contacts which i availble in there site. No response from any one. PFB the mail sent.
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From: Kongara Murali Krishna
Sent: Thursday, April 05 4:37 PM
To: [email protected]; [email protected]; [email protected]
Cc: [email protected]
Subject: DTDC NOT DELIVERING THE COURIER (KAZIPET BRANCH)
With atmost Grief & Anger i need to write this e-mail (though late) to the DTDC Courier corporate and regional management heads.
This is to bring to your notice that DTDC office located at KAZIPET (Full Address given below) are not delivering the courier at door steps.
I got a call from DTDC office Kazipet regarding my courier D08990752.
To my shock the courier person has asked me to come and collect the courier at office, as they do have facility to deliver at door steps.
My house is located hardly 2 km away from the courier office. If this the plight for the customers who are residing so close, then what will your courier deliver if they are beyond 5 kms -- leave 5 km more then 3 km
This is the 2nd time I had rough incident with the DTDC Kazipet Branch.
On previous occasion (an year ago) also i had to collect my courier in person your office.
I went to your office, with my friend in evening to collect the courier to my surprise my friend did get into brawl with the courier person who was present there as he too faced similar situation 3 months ago.
This sought of service surely cannot be called "Delivering Value"
I tried to report this incident to Hyderabad Regional office Phone : 040- 27899983 / 27899984 / 27899985 no one damn cares to lift the call.
Please improve your self dignity and shut down your business to impotent franchise.
KAZIPET
NO.1-3-146, MAIN ROAD, BESIDE POST OFFICE
KAZIPET
KAZIPET 506003 (AP)
Phone: 9391682850
email: [email protected]
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