This is not about money, this complaint is about the such a bad service the company provides. This is the second time I am going thro this torture. The service centre guys " Nesara Services" are very pushy, they only want an AMC to be done and not keen in solving he problem. There was this boy who came to my place Shivu in dirty hands and just cleaned the gadget and charged me Rs 370 and then forced me to take an AMC, which will get me a new water filter candle worth 1500 and he would fix the new candle. And the cost of the AMC was Rs 1500/-I told him 3 1/2 month i have got the new candle done but that did not help hejust cleaned and left. just after he left the water stopped flowing so I called the call centre to clock the complaint this time one by shyla took the complaint and she said i will mention this is in continuity and you will not be charged. This guy Shivu calls me back and again says that they will not do anything for free i should talk to shyla and ask her to fix it for me free!! He said his manager Satish says the same too (I heard a some one at the back ground saying that same and asked who he was that was he said it was his Manager Satish!) Getting a services from you Eureka forbes is Nighmare.!!! I called the call centre three times after this episode spoke to Renuka who was courteous but could not help me solve my problem and then spoke to pratap he promised to get this rectified i have no hopes. each time i spend rs 10-15 for a phone call and imagine if I have to make 15 calls my expenses incurred to clock in a complaint and then talk about not fixing it too!! i would nver recommend this company's products to anyone. After sales services is PATHETIC
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