We use forbes crystal water purifier for the past 2 yrs. recently it, s circuit got damaged prompting me to complaint me to the service centre. I complained on 23rd of sep 2010. The guys at the service centre keep telling me that the required spare parts are not currently available.
Till date there's been no response from the company or their service centres. I wonder such a big company like forbes only knows to sell it's products and doesn't care for it's after sales service. i even got a annual maintenance contract paying rs.1100 annually. But the service i'm getting is zero. We are forced to daily boil our water due to the company's negligence.
Now i am planning to go to the consumer court. Only then these people will learn a lesson.
my details are:
A Rajesh
p:3 flat no 004, moraj riverside park, takka panvel, 410206 maharastra, india
my complaint was made to 022 65165679 (forbes service centre)
is the company listening?
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