EUREKA FORBES - DESIGNA WATER PURIFIER
NON ATTENDING OF COMPLAINTS / NON RECTIFICATION OF PROBLEMS

I had lodged several complaints for attending faults like 'Leakage, Non-stopping of water after switching off & Black particles in the Water) for EUREKA's DESIGNA WATER PURIFIER vide Complaint No.773 dt.22.12.2008 (Over phone no.25222500), 527 dt.24.12.2008 (Over phone no.24528051), M62466 dt.13.01.2009 (Over phone no.39883333 & 289 dt.17.01.2009 (Over phone no.24528051) inspite of having an AMC and following up repeatedly, I was told that they are going to attend to the problem. Till date either the problems were not attended or if attended, not rectified properly by the Engineers. This is the worst form of service that you can ever get. Eureka Forbes is extremely poor in customer service and customers are fooled and duped into buying their products.