My name is Vikrant Jain. I have taken Eureka Forbes Spring Fresh water Purifier from Naveen Electronics Model Town, 2 years back.
I am regularly taking the AMC from my Spring Fresh product but the problem is i am not receiving the services from the company properly & regularly.
The Water purifier that i am using is not working from last 7 days now, & as a result i don't have a single drop of water at my place to drink. i have made several complaints ie.
80194134
80195415 on 25th Feb to Neeraj
M-52091 on 27th Feb
but every time i am given false promises that the company representaive will be attending the complaint in next 24 Hours, but unfortunately all in vain.
I have made my first complaint on 22-02 on the Help Line & i am still waiting for a response.
I am requesting the senior managers to kindly look into this issue ASAP.
Yours Truely
Vikrant Jain
4B45 Riviera Complex
Mall Road
Delhi 110054
(PH): 23812126, (Mob) : 9868096094
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