Dear Sir / Madam,
I have been a customer of Godrej since the past 24 years …
The first refrigerator that my parents purchased was of godrej and only after looking at the
Product we purchased a new refrigerator of godrej again …
But since Sept 07 the refrigerator has been faced with some issues …
Even after repeated complaints (Ref number 640135 and 642099) there has been no progress
From the customer service end it was Mr Rakesh tat I got in touch with
And one of your Vashi Area engineer Mr Ram (cell number 9892237976) were the people I got in touch …
The Worst disappointment was from Mr Ram.. that after repeated calls to him as well he has simply turned me down..
Its been since sept 07 (3 months so far) and I am thoroughly disappointed from the customer service that is termed as SMART CARE
I hope that this mail brings to light the issues that I am facing
I sincerely don’t intent to take any steps such that your competitors will be benefited by my disappointed
PLEASE HELP
Regards
Amol Raut
9821781447
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