Hi,
Recently My family bought me an HCL Laptop and an HCL Computer as a gift.
I was very happy, but now that its been 2 months... I realise that there are defects.
From day 1 my LCD monitor's "enter" button does not work.so cant adjust the brightness and contrast. HCL people have come THRICE for this problem and none of them could solve it, rather asked us to call other "senior" people.when we contacted HCL they refused to replace the monitor, but said they'll repair it.
The question is, HOW CAN WE GET A DEFECTIVE SEALED MONITOR???
And the laptop, the hinges and almost broken [from seal]
mouse is very hard to use.
and the brightnesss contrast don't match so its very irritating working on this screen in which the contrast is too much... not good for my eyes.
before buying we had had a fight with the dealer because when we went to the shop he was being very rude.
but we thought that its the dealer who'se bad not the company... we should have known that this very company along with the dealer sucks too.
i have had a very bad expereince with this company till now -- 2 months.
and woouldnt suggest anybody to buy anything from this company.
HCL SUCKS, AND GIVES SHITTY AWFUL DEFECTIVE PEICES.
if anyone can fix my problem, then please contact me at [email protected]
--
Gautam
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