I had paid for subscribing to 2 yrs supply of Mint newspaper in September. The cheque got cleared in October but till date i have not received my coupon booklets.
I have made more than 50 calls to the call centre people where they acknowledge that they have recd payment and have despatched coupon booklet by courier. But everytime i call them they give me some excuse or the other like house was closed, scheme has been discontinued, we will get back to u, etc or they direct me to some other area manager who again directs me to the customer care centre.
I have even gone to the extent to offering them to pick up the coupons from their office but got a negative response that we r not allowed to disclose the office address and as per policy we despatch coupon thru courier only.
I have no way of getting my money back or gettign the coupons but i m determined to continue to bug them for the coupons
0 comments