Date 17-4
this is II time we registred compalint. Your response is very bad.
I also send this mail copy & previous compalint no. consumer court New delhi
I have purchase a HP-2612 A laser cartridge.
i HOPE B-82, OKHLA INDUSTRAIL AREA OWNER IS VERY POWER FULL SO RESULT OF THIS U NOT TAKE ANY ACTION BUT THIS LETTER IS VERY IMPORTANT TO ME.
IN LAST WE PURCHASE ALL CARTRIDGE IN HP DISTRIBUTOR VIKEL BUSINESS COR., JMD INFOTECH, & MODECARE ENTERPICES
But cartridge printing quality is very light.
We reach the B-82, Okhla Industrial area for replacement.
But this time we have no leter head so your customer service man Mr. Lalit/Mohd Shakib told pl. take a letter head . they proper cheque all things like cartride seal, Tonner ink quality & invoice.
after 2-3 day we again reached the HP replacement cell B-82, Okhla Ind. Area. In this time Mr Lalit told pl. take a bill copy of customer and also need the printer Number. they again cheque all things like cartride seal, Tonner ink quality & invoice.
After 3-4 days we gone again then they not check any thing they only told your cartridge is open. I request to why u call me again to again u clearly tell HP has done replace defective cartride. We have all light print outprint. This cartridge We supply the Jamia Millia Islamia University in IT Center It name Center of Information Technology Contact Person Person Mr. Nusrat Hussain.
They also take a action against HP.
We also provide all the Origianl Bill & other things.
We also supply the 20 Dat Drive 40 GB 6 is not working.
Mr. Lalit & Mr. Shakib told It is only work HP Server.
But 15 Dat Drive is working perfectly.
I also saw the one things when u pay money in B-82 service center your replacement work done properly other wise???
I have not only one customer facing this problem Pl. check the register 90% customer suffar the HP replacement cell.
Complaint is only formalty NO BODY TAKE ANY ACTION OF THIS COMPLAINT.
I ALSO SEND THIS MAIL COPY & PREVIOUS COPY OWN ADVOCATE.
FOR NEXT LEGAL ACTION.
PL. PUT THE ENQUIRY IN B-82, HP REPLACEMENT CELL. MANY PEOPLE SUFFAR.
I ALSO LEAVE 4 TIMES VOICE MESSAGE IN TOLL FREE NO. BUT ACTION IS =ZERO =0
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