When it comes to making a sale HP has arrangements to reach ones doorstep, i had this agent visit my house and deliver the cartridge that i ordered on phone very convenient. But in these 4-5 years when the time i face an issue with the cartridge i am given an address to go ang get it checked.
They milk the client by making a sale and when it comes to service show them the door or leave them in a lurch to go and get it fixed.
This cheap attitude to treat the customer might have worked in the past but now i am very clear that i am going to gert my laser jet from any other comapny BUT HP.
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