Hp pavallion dv 5
Not received free gift

Dear sir /madam

i have purchased hp laptop on 11-01 but

i haven't received my free gift even after your mail of 6 weeks time limit had passed.

i have called on your contact number too but i haven't any reply from there.

so kindly provide me information regarding the reason of delay.

my redemption code is G9LJFP8USV and my email id is [email protected].