Dear Sir/Madam
I Mr. Nilesh a credit card holder of HSBC bank would like to launch a complaint against a faulty HSBC watch. I redeemed my 750 POINTS against an HSBC wrist watch. The points were redeemed in Jan. I recieved watch in the month of Feb end. I have not used that watch. Now the watch is not working. I showed it to the watch company nearby, they told me that the battery of this watch is OK, but the machine is faulty. I am a reputed customer of HSBC & my payments towards the credit card bill is on time.. By redeeming such a cheap watch, doesnt suit the reputation of an esteemed bank like HSBC. Please consider this case, otherwise I will have to stop this credit card of HSBC forever.
Regards,
N.V.Deshpande
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