Hi,
I am working in a software company and having ICICIBank salary account, this month from 01/10 to 03/10 my account has been debited with around Rs 75, 000.00 these transactions are not done by me. On the same day i.e 03/10 i went to ICICIBank branch in mumbai and produced my ATM card to branch operation manager with written authorization letter. Through customer care i blocked the card also. On the same day i lodged a police complaint. I requested for the transaction details about where the transactions happened and how. Shockingly they said after 10 days of complaint i.e 14/10 that the transactions happened in Ukraine country with ATM card cash withdrawl.
On 04/10 i have raised fraud request with ICICIBank, they said for detail investigation it will take 6 weeks of time i.e by 15/11 they will give the complete fraud details, based on that they are going to refund the amount. But they are not giving gurantee of amount refund.from the last 3 months i am in india only.
Please help me in getting my money Rs 75000.00 from ICICIBank, If they dont refund my money iam ready to with media and consumer court.
Thanks,
Naresh Panamatola
09819372055.
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