TO, Request/Reference no-86538052
M/S, ICICI BANK
Dated-; 18/11
SUB- DISPUTE ON THE CREDIT CARD WHICH IS ACTUALLY NOT RECEIVED.
I Amit kr. Singh had applied for the credit card on the month of September in Ranchi which I have received on 25/10. The card no being -4477474580012006.When I checked my statement on the net, due to non receipt of the statement till date I found the transaction reflecting there is not mine. After speaking with your customer care executive (C.C.E) on 18/11 I am informed that I have been issued an additional preferred card. Which wasn’t done with my approval? How can the company issue me an additional credit card with informing me (taking my permission)? The C.C.E told me that the additional card has been delivered to me on a New Delhi addresses which I haven’t received as I stay in Ranchi. The new card no being-4477477472366011. The reference no given to me by your C.C.E is 86538052.
The transaction detail of the card no 4477477172366011 are mentioned below-;
Date Reference no Amount (in Rs.) Reason
08/11 74164528315000000113271 514.05 card not received
06/11 74477488312005915889586 10, 600.00 card not received
15/11 74164528322000000192581 3, 198.00 card not received
15/11 74332748321832058001963 1999.00 card not received
17/11 (Not provided to me by C.C.E) 26, 000.00 card not received
I would request to look into the matter and do the needful urgently and see that such incidence doesn’t occur in future as it leads to unnecessary harassment to the customer
Regards
(Amit Kr. Singh)
#09199740562
#0651-2332157
Email id-; [email protected]
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