Contents of letter written to ICICI Bank Limited on 28.02.2009:- I, P.Subbarao, ICICI Credit Card holder of No. 4477 4702 4273 3005 is here with brought to your notice the following issues for consideration:
1. Requested for change of address on transfer from Visakhapatnam to Gooty (Pin No.515402) was not considered due to the place is a non serviceable area for you.
Even though a Central Government of India U/T establishment is situated in that area and other card holders are giving services (HDFC cover Xerox copy enclosed).
2. Credit card Statements are not received directly and fully, those were received are re-directed letters only.
3. Now it is due for receiving a renewed New Credit Card, if not send to my change of address, if it is misplaced, the total responsibility is yours only.
4. Further the late payment due to non-receipt / late-receipt of statements by post, I am not liable for late FEE payment.
5. Registration for E-statements
Hence it is requested for necessary action at your end as early as possible, the problem is being informed to you well in advance.
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