Dear Sir,
With reference to the below mail received from you & my subsequent telecom with your customer care executives I would like to inform you that I have made online 100 % payment for the order booked thru your website on 29.09.2008 using my ICICI Bank Credit Card.
However the consignment sent to me was for cash against delivery. After several requests since the delivery man didn't deliver the consignment without payment we were left with no other option than to refuse the parcel.
As instructed by your customer care executive pl find enclosed the online payment confirmation mail recd from your end on 29.09. with order no: MITBC-WEB-0942786. Also pl find enclosed ICICI Bank Credit Card Statement (in PDF & Text Format) for the specific period indicating the debit of the payment to my card account. The PDF version of the statement is password protected from bank for security of customers. However pl note the password of the file: sidd2001.
Pl refer the following details in the statement pertaining to this transaction :
29/09 74477488274005470806666 Living Media India Ltd. 2, 599.00
Now since the payment for this consignment has already been made from my end on 29.09.2008 may I request you to despatch the consigment once again from your end with no further charges towards me.
Kindly revert back with action taken from your end per return.
Regards,
Siddhartha Sarkar
401, Sun Om CHS,
Sector-01, Plot-05,
Sanpada, Navi Mumbai
Pin -400705.
Off. Palm Beach Road,
Nr. Moraj Residency
Contact Nos : 09930099969 / 09869056720
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