Dear Sir,
I had purchased one Maruti WagonR (VXI) car No. DL-2CP-8322 vide chassis No. 734618, engine No. 4559668 on 27/10 from M/s Sikand & Company, 50, Janpath, New Delhi.
As present I am posted as Sr. General Manager (Marketing), JK Cement Works, Nimbahera Dist. Chittorgarh (Raj.). The vehicle is with me at Nimbahera and it has run appx. 16000 kms as on date. I have got so far three services from your reputed authorized service center M/s Bhatia & Company, Chittorgarh (Raj.).
Through this letter I want to draw your attention towards a problem being faced for the last 2 & half months while changing or applying back gear, there comes unwanted noise from the gear. For this problem, I have shown this vehicle to 2-3 workshops but got no satisfactory reply/remedy of the problem. I have been advised by the mechanics that this is a manufacturing defect and this will remain in this model.
As the vehicle has run 16000 kms only and being rarely used, I would like to have your suggestion/advice for remedy of this problem or may you suggest me to get inspect this vehicle to any specific workshop where the remedy can be done.
With best regards,
Yours faithfully,
(ARVIND KUMAR GUJRAL)
C/o JK Cement Works,
Sales Department,
Kailash Nagar-1,
NIMBAHERA Dist. Chittorgarh (Raj.).
Email –[email protected]
Mob- 98292 46410
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