Not receiving the assured gift 'blackberry'
I've purchased a lenovoY430 at May 31. My redemption no-REDBTC12135109346719.
Till today I've not received any blackberry which was promised, though I've already sent all the required papers and particulars along with a DD of 3999/- which the agency confirm receipt of same. Even after our repeated follow up through mail and phone generating no response, moreover they give me a false commitment and now cant attend the phone properly. Now I'm the victim of tremendous ill behavior from Offbit Marketing Service, Kolkata & their Banglore office.
Every time when we call them they always post us with answer saying - the product is out of stock. In this situation, they could have stopped the offer when they knew that the stock is not in play. Three months passed & they keep on saying that you will rcv the gift next month. Months passed by but no news of the said assured gift.
I am totally - distrubed with the attitude of Lenovo & their agents. Appreciate if you can take up the matter with concerned & provide us the feedback.
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