Dear Customer service Dept,
I have been customer of different LG products. But last month I bought a LG Window AC 1.5 T DF1 model. Which is not working as per design.
CMPLAINT: N9C60300221
Initially i was told because of PCB, twice they changed the PCB and also said the Motor FAUTLY.
TECHNICIANS WHO CAME WHEN THE CHANGED THE PCB IT SHORTED AND CHANGED ANOTHER ONE NOW THEY SAY MOTOR ISSUE AND CHANGED MOTOR TOO.
NOW AUTOSWING NOT WORKING.
SHOW IT AS DEFECTIVE PRODUCT AND NO ONE WANTS TO CHANGE IT.
That mean out of 3 major components in the AC two are changed. Which means a defective product. Which SErvice center and Area service manager Mr. Amit, do not want to change. ALSO MANY FEATURES OF THE PCB LIKE AUTOSWING IS NOT WORKING. UNTIL NOW.
I AM TOTALLY DISSATIFIED WITH THE LG PRODUCTS KNOW BECAUSE OF THE ATTITUDE AND SERVICE. AFTER SALES SERVICE.
FOR SURE I WILL APPEAL WITH THE UPPER MANAGEMENT OF CUSTOMER SERVICE OF LG INDIA.
EVEN IF NECESSARY TO THE CONSUMER FORUM. IF THE PRODUCT IS NOT REPLACED.
I HAVE TWO PATIENTS AT HOME UNDERGOING CANCER TREATMENT. I CANNOT RUN AFTER SERVICE CENTER FROM THE TIME I PURCHASED THE PRODUCT. IF IT CAN UNDER GO THIS REPAIR IN JUST ONE MONTH OF PURCHASE. i DO NOT KNOW ABOUT ITS FUTURE.
Is there any person I knows the MEANING OF CUSTOMER SERVICE AND SATISFACTION. pLEASE REPLACE THIS PRODUCT.
Truly dissatisfied customer
Mohan
9717420579
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