Non-receipt of Free gifts which were promised against promotional offer
I had taken delivery of 20 CD pack parcel on 29.12.2008. [My ITBC Membership No. is ITBC 08771535. The invoice No. is ORA080239446 dated 30-Nov; order No. is OGA080230948]. I received the delivery of 20CDs by making payment of Rs. 2599/- against VPP. It was promised by ITBC that against purchase of 20 CDs, I shall be entitled to the following FREE GIFTS (1) REEBOK Shoes (2) Diamond Jewellery and (3) Holiday Voucher. When i tried to lodge my claim for offered free gifts on their given web address http:// www.bookstoday.in/promos.htm, information was available only for Holiday Voucher. When I made telephone call on 011 40502424 in the 2nd week of January, they assured that REEBOK Shoes will be delivered to me within 2 to 3 weeks and needful will be done to activate my web page so as to enable me to claim Diamond Jewellery. After this nothing happened as per assurance given. Since then I have made telephone calls 7 (seven) times but only assurances have been given without any result. The latest telephonic conversation was held with some Mr. POSH on 10.03.2009 - who again gave the same assurance i.e. "REEBOK Shoes will be delivered to me within this week and my web page will be activated so as to enable me to claim Diamond Jewellery". It is evident from the above facts that I am being harassed and feeling cheated. I request for help for redreesal of my grievance.
Regards.
Deepak V Shastry
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