Respected Sir/Ma'am,
This is Archit Lalit Dhupar. I am writing on behalf of my father Mr Lalit Dhupar.
We travelled from Udaipur to Mumbai, on 25th of May from Kingfisher Red.
We booked our ticket on 21st of May from Make My Trip.com.
On 25th, our flight got cancelled due to some technical problems. The Kingfisher representative over there assured us that we will get our full refund back. They did not give any of the passengers a receipt for the same, but they said that they have updated on their system .and it would be reflected in our next bank statement.
We came on our own.
We waited for two bank statements, but that does not show anything about the refund.
Then I emailed Kingfisher Airlines about the incident. They gave me my PNR no and assured that the flight was cancelled. When I gave the copy of email (which Kingfisher had given me), they replied that the amount would be given after deducting 250 Rs as a cancellation charge from the total amount Rs.1845 .
They have still not reported to me again till date.
DETAILS OF THE INCIDENT
Name: Lalit Dhupar
From: Mumbai To: Udaipur
makemytrip Booking ID: FLT00003785211
Refund Amount (Total) : 1845
Airline: Kingfisher Red
Date :25th May
Flight No :- IT 3158
Parties Involved: MakeMyTrip.com And Kingfisher Airlines
Sir/Ma'am,
I request you to kindly look into the matter and order MakeMyTrip.com to give us our full refund back.
I would be obliged if you could help me.
Thanking You,
Archit Dhupar
Email: [email protected]
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