To,
The Care Manager
Nokia India Pvt Ltd
4F, Tower - A&B Cyber Green
DLF Cyber City Sector-25A
guregaon-122022 Haryana
Sub: Letter for Relacement Of New HAndsed Nokia-7310
Dear Sir,
With due respect it is stated that i have purchased a Mobile Phone of Nokia 7310 Blue Pink From a reputed retail outlet of RPG Cellucom India Pvt Ltd. Address 6 Chittaranjan Avenue Kolkata-700072 Under Vat No:19461193033 And CST NO: 19461193227 On dates.14/10. The Bill Amount is Rs. 7490/- and the Invoice No:1738. I suffering problems in mobile from the date of purchased. Now at presently key pad No. specially (7, 8, 9) is not more working and it is useless so i am not getting the facilities for making any call from my mobile. i am working in a reputed firm and all of my office colleagues having the users of Nokia mobile handset. I have registered a complain in our nearest Nokia care center on dated:09/01/09 with a service job sheet no:307343506 dt:09/01/09 and they suggesting me to handover my mobile for 30 days for having some problems in my hand set which can`t repair at Kolkata. My Mobile IMEI No: 353550028787098.
So this is kindly request to you that please replace me a new handset because the Nokia is the best customer care satisfaction from all other mobile companies. So please do the needful as early as possible to get back to get back me the new handset and enjoy the calling from my mobile.
your earlier action in this regards will be highly appreciable.
Hope you will keep my faith in Nokia continuously
Thanking you
Yours faithfully
(DIPTI KAMANI)
6, Ramprasad Saha LAne
NEar Krishna Cinema 3Rd Floor
Kolkata-700073
PH:09830624450
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