NSDL
Tax refund not yet processed

Dear Sir,

I had claimed tax refund for the year 09 but the same hasn't been processed by the assessing officer yet.

I have tried to find their email addresses but all in vain as they don't have an online customer service.

My assessing officer designation is ITO WD 1 (1), THANE/PNE/W/70/1.

Please consider my complaint seriously and get the NSDL streamline the system of tax refund. It's a very hassle prone and drab system and clearly demonstrates the governments lackadaisical towards customer service.

Regards,

R Nai