Pesonal mobile
Not providing *123*10# on mobile

Sir

i activate to gprs plane 94/-Rs but in my mobie not showing balance of MB Whentype *123*10# and send it it shows nill balance so i call to customer care above 25 times but nobody solve my problem why they not providing these facility on my mobile to known remaining MB OF gprs pls provide these facility as soon as possible my mobile no. Is

9618197096