My case number is 185190. I cancelled the tickets through air decaan. Later on which merged with Kingfisher airlines. I have called up 100 times to bangalore call centre on 080-39008888, but every time there is a fake stories for first 50 calls, to get the refund in 5/7/10 days. Then i was said that the file is cleared and its account manager who has to process it and i am given several other numbers of Ishwar singh/Suresh/Haripriya/Arun, some of the numbers did not exist rest are either busy or not reachable. No one responds. When i wrote the mail, got a reply from Shilpa Nathan after delay and i shall get it in 10 days.
Its a loop and no way to escape.
Is it a good time kingfisher airlines services did Mr Vijay Mallaya planning /dreaming to serve...
Whats the kind of service they are providing to their customers???
They have simply trined their customer service executives to make fool of the customers. And this head My Ishwar singh is such a critical resource and highly unavailable kind of a person who does have time to attend to the calls/look at the files.
This is one of the worst experience of any airlines i ever had!!!
Dont know when i will get it back!!!
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