Dear Sir Subsequent to my complain Ref :
India Today Group
Posted: 02-22 by Aradhana Mishra
Non Despatch of subscription gift
I have received mail from India Today Group Enclosed below
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From: ConsumerComplaints.in
To: [email protected]
Sent: Tuesday, March 02 11:23 AM
Subject: Subscription ID GHK1578105
Return-Path: [email protected] X-OriginalArrivalTime: 02 Mar 05:53:19.0949 (UTC) FILETIME=[A95E7FD0:01CAB9CC]
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E-Mail from "Abhishek" to "Aradhana Mishra" at [email protected] on http://inconsumercomplaints.com
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Tue, 02 Mar 00:53:15 -0500
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Dear Ms Mishra,
This is with reference to your complaint registered at Consumer Complaints.in.
Please accept our sincere apologies for the inconvenience caused to you due to the non receipt of the gift.
We regret that the subscription gift of Hot Tea Cups and Saucers is not in stock with us that was the only reason of delay in sending the subscription gift to you. We request you to kindly allow us to send you the alternate gift of Airwick Set being offered with Good Housekeeping subscription. Kindly confirm the same so that we can arrange to send you the gift on utmost priority.
For any further interaction, we request you to kindly write to us at [email protected]
Assuring you of the best possible services; always.
Regards,
Team WECARE
India Today Group.
[email protected]
18001800100 (Toll free Number)
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If you think that you received this email by mistake, please report it to http://[email protected]
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1.Let me inform you that India Today Group is still giving the offer of the gift promised to me during the time the subscription was taken. The same can be verified on their website.
2. There substitute offer is not acceptable to me and I demand one year renewal of service as penalty imposed due to poor customer service.
Regards
Aradhana Mishra
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