My India Today - English magazine subscription for 10 years was under the “Millennium Money-Back Offer” as per the terms of which I am to receive Rs. 2500/- from India Today on completion of the subscription period. The subsciprtion got over on 28-June
The original “Money Back Certificate” bearing Sl. No. 1169 dated 18-04 has already been submitted in person at their Kolkata Office. The receipt of the same has been confirmed by their vide email dated 16th January sent by Ms. Latika – Customer Care Executive
The 10 year subscription period expired on 28-06. When I asked them for a refund of the Rs. 2500/- they want me to send the orginal certifcate to them OR execute an indemnity bond
Why should i send them an indeminity when they have received the original. The last email to their Customer Care Dept was sent by me on 19th August – since then I have not received reply.
My Case ID 2632555 as given by them
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