I have been talking to wecare (INDIA TODAY) regarding my subscription no ITE17412 for several times. But I am not geting any responce till date. Please look after my issues as soon as possible & revert back to me.
The issues are:
1. I am not geting my INDIA TODAY copies from last 2 weeks
2. I have subscribed to INDIA TODAY in Feb but I was not geting my copy. I have complained about that in April. But till August I did not get a single copy of INDIA TODAY . Then after requesting for cancellation of my subscription on 02nd Aug I started geting the 1st copy from 27 Aug.
3. So my subscription shall end on 26 Aug. But I am not geting the copies from last 2 weeks, though my subscription is ending on last week of April as per your record. In this regard I wrote to wecare on 12 Mar.
Please clarify me the followings:
a. Is the customer a scape goat after paying for the subscription?
b. If the vendor is not delivering the copy, is it the customer, who should suffer?
c. Why the vendor is not supplieng the copies, though I am supposed to get the copies for April as per your record?
d. If the vendor is supplieng the 1st issue on 27 Aug what about the last copy, that I should get?
e. Why my subscription was not cancelled after I have requested on 02 Aug?
This is very unfotunate from very begining for a vallued & genuine customer. I am sending you the mails that I have comunicated to wecare on 02 Aug 12 Mar 13 Mar.
Till date I have not recieved a single positeve responce from INDIA TODAY. This time I hope to get some sencitive responce from INDIA TODAY.
Please try to be little customer sencitive this time & look after this case.
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