We had booked a flat on Alien's Space Station 1, Tellapur and paid a booking amount of Rs. 2, 50, 000 (Two Lakhs Fifty thousand) and decided to cancel the booking as we came to know about the builder and his market reputation.
Before any process was initiated we decided to cancel and requested for refund from the builder. We have been trying for refund in last 3 months and each time we call them we have been receiving different information.
For instance in our 1st call they said they will refund the full amount by July, I requested to try it for much earlier and I was asked to call back to get the latest update in couple of days. When I called up they said their funds are blocked till November so they cannot refund my amount till Nov and also I will be getting a PDC for Rs. 2, 00, 000 (Two Lakhs). I refused the same they asked me to come to office on 11/02. We went there they said they could release only 1.5 lakhs that also after August.
They are also saying that we had signed on a Customer Information sheet so as per company policy there will be a deduction of minimum 50, 000. We are repeatedly saying them what we signed is just a information sheet it is not any formal agreement and we have not proceed further with any kind of legal documentation to have any such implication on our initial deposit.
Hence we request to look in to this complaint and help us our booking amount back. We have also taken this money from an outside lender for interest, we are either way loosing the money. Please do call us for further information on 040-67766563/ 91330 97976.
Thanks and Regards,
Sreedevi. K
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