I have bought a Water filter-cum- Purifier from m/s Eureka Forbes Ltd thru their TRICHUR Location on 03/05 and got into a service contract for its maintenance and paid/paying the AMC.Though I had lot of problems with them for upkeeping the waterfilter, the situation is worsoned now. The rep/mechanics at Palakkad is just not bothered to attend to the complaint intime. The Water purifier is kept idle for almost an year. For each complaint someone will come and show doing something and go. But of no use. The latest call to their "team leader" at Palakkad shocked me as, instead of finding a solution to the problem, he challenged me to do anything further. His reply was not expected from an employee (or rep) of an organisation like Eureka. Is there any solution to set right the things?
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