Connection from Airtel. Number 9004882345
1) Have taken a SMS Plan of 99 rupess wherein I can use up to 500 of sms per day
and i have the plain of 199 Airtel advantage sms rate - 0.50 to Airtel to airtel and nation and to others also the same.
but the think is if i send beyound the 500 sms then they charged me ruppee 1 for per sms. and accourding to my bill plain it should be 0.05 paise for per sms.
Should not these charges be told to the customers in advance? If they have not, then its a communication failure. and no way a customer should pay for it.
they have created my bill of 2253/- of a month. and when i call to customer serives they disconnect my call..
airtel is a faud. he cheated me a lot.
airtel S**ks..
they dont provide us any correct information..
every time we call to customer center they provide us different different information to us.
When talked to Customer Support, they seem to be more rude than i was conveying my issue. Absolutely pahtetic treatment.
Sad that a company like airtel is spending crores on marketing than spending on basic issyue redrassal/ service. I feel like disconnecting the 5 connection today itself and not paying them my last settlement till i get a valid response from them.
Its ironic because, I am myself part of procurement team of my organization and my peers negotiate with Telecom Vendors for rates/service/corp connection. I wish i could do more and get them Black Listed from my org with more than 1 lacs ppl.
airtel a biggest faurd company.
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