I had booked my Tickets thru EasemyTrip.com and Easemytrip.in. Somehow due to change in travel plans I had to cancel my Tickets. The cancellation was confirmed by Easemytrip vide a mail to me but after hefty cancellation charges (much higher than other sites) The tickets were cancelled on 11th Sept'11 and they assured me that the refund will be processed in few days... but SURPRISE SURPRISE today is 22nd Sept'11 and till now the refund has not been credited to my account..There is one Mr. Rishab in their refunds section for payments made thru netbanking, who has been LYING to me since past 4 days that "sir ur cheque has been prepared and sent for deposition in your account". Yesterday he even told me that sir I am mailing you the details of your refund with cheque no etc... BUT GUESS WHAT... the mail also has not come till now... He is a one BIG LIAR and so is this site. Today I have called 4 times to their refund section at 01143030303 and 4 times they have DISCONNECTED the call after making me hold the line for 10 mins and more every time. None of the time This so called liar Mr. Rishab spoke to me... Maybe he has run out of excuses or ideas to prolong the refund. PEOPLE I request you all not to book your tickets with this site as in case you cancel your tickets for whatsoever reason, EaseMytrip will take you for ride... They are a totally UNPROFESSIONAL SITE, TOTALLY MISMANAGED AND GRAVELY LACKING IN CUSTOMER SERVICE ETIQUETTE. They are also so so so much technologically backward company... I do not know when the refund (Rs. 24000 something) will be given to me but pray and say everybody to BEWARE of Easemytrip... Do not book tickets of any kind from them.
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