KSRTC
Refund of non booked ticket

I have booked my ticket on 04.10.2010 for bangalore to hyderabad. The ticket failedin booking. KSRTC site provide OB no. to refund the amount. For this either you have to mail on given ID or have to call on given no. Ihave mailed many times but nobody is responding and no one is picking up the phone also. Once the picked the phone and said that money will be refunded. But still no refund and situation is same. Nobody is responding. My contact no. is 9686913494, mail ID is [email protected]