I had done hotel booking online thru MakeMyTrip
-On 18th Dec I got confirmation mail for my Hotel
Booking at Dapoli-Booking ID-IN 1212B12628
-On 20th Dec I got call from Make my trip team. They
informed me that Hotel booking not confirmed
-I was left clue less as there was no response from you despite my
repeated reminder mails.
-I contacted call center and registered the complaint thru phone
-Still there was no response from Makemytrip
-On 25th Dec I registered the complain online (Complain
no-121225-014406)
-On 26th Dec I got reconfirmation from make my trip with
following words “Kindly note, your booking is CONFIRMED and you are not required to contact the hotel or MakeMyTrip.com to reconfirm
the same.”
-I reached Hotel after 7 Hrs of journey on 29th Dec with my family and to my almost surprise there was no booking on our name.
-We contacted Make My trip but they did not do anything. Hotel Top in Town did not allowed us to stay in the hotel
-I demand INR 100000 for the harassment made to my family
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