Bagittoday / Jewelery online purchase
Order not sent and no commitment no refund

Dear Sirs,

I need help have made one order to Bagit today have not been cleared and was waiting till one week then when i asked for details they said it is out of stock and then i asked for my refund.

Since last one month they are playing with the order and no refund is processed and now they say there is no policy on refund and will give me only gift vouchers that two separate which I cannot use on one purchase.

Same is also pending since one week

Need help how to put a complaint against them in consumer court

Namit Kapoo