I purchased a tyre for my car approx 2 months back which has developed bulge and has lost shape. There is no cut on the tyre which speaks of manufacturing defect. When approached, the dealer gave me a number an SMS number 56767. Despite trying hard for several days, SMS never goes on this number. I also logged a complaint on the goodyear company website almost 10 days back. Nobody has contacted me either at mobile or given email i.d.
I donot know how such an old company with an acclaimed global profile can go so indifferent towards after sale service and their consumer concerns.
For sure, they need to look into complaint redressal services more promptly in ever rising competitive world.
Gulshan
9810335717
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