Hi,
I booked a Meru cab almost 20 hours before my boarding time (8:45PM 3rd DEC) from Powai to Ghansoli to ensure that I get the cab service. At 8:50pm I got a call from Meru cab telling that since there are no cabs available in the vicinity to Powai they cancelled my request. If they would have informed this atleast 2-3 hours before I could have arranged for other alternative means of transport.
As I'm not a localite of Mumbai I did not know the way to go home as I depended on Meru cab and being a lady I was confused how to travel at night without knowing the bus route.
I had to take a rickshaw till Mulund and walked a lot from Mulund Checknaka for about 30minutes without knowing the way. Luckily I got a rickshaw on the way to Thane station. Finally from there I travelled to Ghansoli. It was almost 12o'clock midnight that I reached home. All because of the irresponsible last minute cancellation of Meru cab by themselves without asking the person who booked for it.
On the way I met another lady standing confused at near Thane and when I checked with her she also booked a Meru cab and they cancelled her request also in the same way at last minute. We have to ensure that proper action should be taken against these kind of irresponsibilities.
Thanks
Sreeja
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