I came by the same Air India Express flight (IX- 931) on 11 th June Singapore to Kolkata). The airlines didn't load the baggage of a single passenger from Singapore. Is it a mistake or is it a crime? Sample this... Their staff didnt come down for 1 hour and all the passengers complained to the on duty -airport manager... Despite the manager calling them, they took 1 hour to come and we were left at the mercy of our incompetent government officials. They didn't load the wheel chairs of the disabled passengers also. Its a criminal offense on their part!!! And most probably DGCA is hand in glove with them as this is a frequent occurrence with this particular air lines but no action is being taken against them. The only reason this is happening is because these useless government service guys know that they will not be thrown out of office even if they kill somebody. I had to proceed to Guwahati for my onward journey and i wont be surprised if i have to go back to Kolkata to collect the baggage... most importantly paying from my own pocket. The people involved from top to bottom should be sent to jail the way Kalmadi and his team of thieves are sent to jail... please support this campaign against Air India Express... atleast remove the suffix 'India' from it as i being a law abiding citizen of Indian republic I feel deeply hurt and disturbed with this CRIME.
Pritam
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