This is to inform you that I have bought a Eureka Forbes Aquaguard Neo model on 01/05 with a iron remover. After a year when people came for servicing they only informed that the iron remover was fake and used, it has no logo of Eureka forbes on it..
we informed the service center about this fraud done by their service provider whose service code was 90020431, but no action was taken and this is also to bring in your notice that the candle of the iron remover was found broken in a corner when it was opened. it was brought to the notice of the customer service center but they didnot pay any heed to it, kindly suggest how can we take this case to consumer forum so that the company have to face the music of playing with the trust and health of the people.
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