Dear Consumer complaint centre,
This is Razamurad from Erode (dt) I have purchsed a Water RO purifer "Aquardguard total RO reviva" on 20/06/09, at the time representative communicated that they will proved 1 year guraunty/warenty, and 4 free regular check up but still now they have done only 2 service and that too after several reminders..all of sudden the m/c stoppped working given a complaint service rep came and said some m/c parts have to be replaced that particular part efficieny is to be finished when i said its under guarenty/warenty period still not complited 1 year, but they refused to replace and said it has to be paid about 2000 to 3000rs, and this has to be repeated every year shocking and discusting... it means that m/c part has to be replaced every year its something rubbish,
I need to know is this brand company's product? we spend a lot for purchase the m/c and every year we have to spen about 3000rs... Pls help me to rectify the problem with warenty returns,
Rgds
Raza - 09894137115
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